objective
“Seeking
a mid-senior level IT position towards Managing
Information Resources according to virtues of Resource Management, Software
Engineering, Application Maintenance and Information Execution, especially in
a people-oriented organization” Specialization
All-inclusive
experience with IT Project Lifecycle Management, SDLC and Information
Resource Management; 12+ years IT experience on health, finance, education, technology and social
sectors with hands on skills understanding Business Requirements and
delivering Technical Solutions, Project Management, Systems Management,
Software Management, Resource Management, Desktop Management, Systems
Engineering, Software Engineering, Desktop Imaging, Procedures &
Documentation, Application Packaging, Application Virtualization and Software
Quality Assurance. Education
Training &
Certifications
*In Progress expertise
*Please visit the section “Technical Knowledge” on the last page for complete details. Work Experiences
Sr. Technology
Analyst; Sapphire Technologies
~ Current (Feb. 2010 - Current) As Sr. Technical Project Lead for Staples, Framingham MA Currently
Working … Sr. Systems Analyst; Ananke
IT Solutions
~ 34 Months (Apr. 2007 – Jan. 2010) As Client Infrastructure Architect, IT Project Lead for John Hancock, Boston MA This
role included a range of responsibilities that included technical as well as managerial
expertise with most emphasis on Project Management, Systems Engineering,
Business Analysis, Technical Team Leadership, Team Supervision, Procedures
and Documentation including coaching junior IT Professionals. The following
is a high-level responsibility scope: ·
Work with
Business Units for different Application Projects including project schedule
and execution; Managing and reviewing project phases to determine goals, time
frame, constraints, risks, staffing requirements and procedures for accomplishing
the project success including technical observance towards project
specifications and business coordination; Provide technical support,
knowledge and best practices for project’s successful closing ·
Directly involved
for Major Project Implementation - Lotus Notes Migration (Planning, Execution
& Monitoring); Windows XP Laptop Encryption (Planning, Execution,
Monitoring & Completion); Windows XP SP2 Upgrade (Planning &
Execution); Application Migration to Windows XP SP2 (Initiation, Planning,
Execution, Monitoring & Completion); Active Directory Migration from NT4
to 2003 (Monitoring & Completion); Application Upgrades, Compatibility
and Retirement (Initiation, Planning, Execution, Monitoring & Completion);
Application Virtualization (App-V); Upgrade from SMS 2003 to SCCM 2007 SP1
(Initiation, Planning, Execution) ·
Daily Tasks
Involved but NOT limited to - Complete Engineering & Administration of
SMS 2003 Infrastructure, SCCM 2007 Infrastructure; Application Packaging
& Distribution; Architecting, Engineering & Administration of WSUS,
VMWare ESX & Hyper-V Environment for Application Testing and
Virtualization; Administration of Active Directory & Group Policy;
Desktop Image Creation using UIU, BDD, MDT, BartPE; Working with different
cultures and supporting the Global Team Sr. Systems
Analyst; Infinite Computer Solutions
~ 19 months (Sept. 2005 – Mar. 2007) As IBM IT Specialist for University of Pittsburgh Medical Center (UPMC), Pittsburgh PA This
role included a range of responsibilities that included technical as well as
managerial expertise with most emphasis on Project Management, Systems
Engineering, Business Analysis, Technical Lead, Procedures and Documentation
including coaching junior IT Professionals. The following is a high-level
responsibility scope: ·
Work with
Business Units for different Application Projects including project schedule
and execution; Managing and reviewing project phases to determine goals, time
frame, constraints, risks, requirements and procedures for accomplishing the
project success including technical observance towards project specifications
and business coordination; Provide technical support, knowledge and best
practices for project’s successful closing ·
Directly
Involved for Major Projects Implementation – Desktop Upgrades (Planning,
Execution, Monitoring & Closing); Application Migration to Windows XP SP2
(Initiation, Planning, Execution, Monitoring & Completion); Application
Upgrades, Compatibility and Retirement (Initiation, Planning, Execution,
Monitoring & Completion) ·
Daily Tasks
Involved but NOT Limited To – Complete Engineering, Administration and
Management of Application Packaging for the Enterprise per requirements and
industry standards; Administration of SMS 2003 Environment; Lead for Desktop
Upgrades and maintain schedule; Administration of WSUS, Active Directory,
Group Policy and Symantec Antivirus; Administer Desktop Images using SysPrep;
Oversee enterprise desktop & network issues as well as any emerging issues to be resolved as necessary Systems Analyst;
TEKsystems
~ 7 months (Feb. 2005 – Aug. 2005) As IBM IT Specialist for
Iowa Health
Systems
(IHS), Des Moines IA ·
Complete application
life-cycle management; software packaging, repackaging, customization,
conflict resolution, quality assessment, validation, testing including
creating, managing and updating custom scripts, custom actions per package
requirements; 108+ applications packaged, re-packaged per customer site
requests and requirements; application compatibility assurance with Windows
2000 and Windows XP ·
Large scale
targeted SMS distribution, maintenance and troubleshooting of software
deployment; creation and maintenance of SMS packages, collections,
advertisements, queries, reports, inventory and software metering; custom
reports prepared as requested; manage and maintain client health database;
create, maintain and distribute "all documentations" during the
phases of application distribution Web
Programmer Analyst; Wells Fargo Home
Mortgage
(WFHM)
~ 5 months (Sept. 2004 – Jan.
2005),
Des Moines IA ·
Assisted
in the development, implementation, and support of moderately complex
internet and intranet applications on one or more platforms; Administration
and Management of Intranet Websites; Writing test Plans and actual testing;
deploying new/old websites on servers; responsible for system quality
assurance and consistency with installation and security policy/standards ·
Evaluated
systems specifications for client area requirements and participate in the
development and implementation of the most efficient and cost-effective software/package
solution; develop and Utilize knowledge of web technologies; researching and
tracking new web technologies and analyze business requirements as they
pertain to web-based systems ·
Programming
on VB.NET, Use of MSSQL Server 2000, Use of Visual SourceSafe 6.0, Rational
ClearCase; Documentations (XML format) on Website Infrastructure Review and
Recommendations, Web Guidelines, Compliance and Web Standards for Wells Fargo
Fulfillment Services Media
Systems Support; Drake Telemedia Center, Drake University
~ 18 months (Mar. 2003 – Aug. 2004), Des Moines, IA ·
Provided technical and End User Support to
various equipments utilized throughout the university owned by Telemedia
center; remotely troubleshoot a wide range of hardware and software issues
including audio-visual equipments ·
Assist with maintenance and printer support
including remote users and VPN access; maintain standard desktop images
across multiple hardware configurations and departments; provide technical
and process documentation as needed; ·
Enforce security policies and ensure compliance
with all university security directives; Participate in special projects as
requiring original research and analysis. Desktop/Network
Support; Webster University Thailand
~ 17
months (Apr. 2001 – Aug. 2002), Cha-Am, Thailand Major responsibilities included: ·
Maintained standard desktop images across
multiple hardware configurations and departments; provide technical and
process documentation as needed; performed moves, adds, and changes for end
user environment; maintain security patches on desktop and laptop systems;
maintain anti-virus software on desktop and laptop systems; ·
Provided site computer support and associated
services support across multiple buildings; troubleshoot site hardware,
software, printers and network connectivity problems; Provide support for
Audio-visual equipment in conference rooms and training rooms; participate in
special projects as assigned. IT Support;
Education & Environment Development Center
~ 30 months (Aug. 1998 – Feb. 2001), Kathmandu, Nepal Major responsibilities included: ·
Physical setup and installation of computer systems;
software installation and end user support for workstations, printers and
network issues; Provide technical support; conferred with more experienced
staff in determining hardware and software configuration most appropriate for
system level needs and objectives. ·
Participate to evaluate new and existing hardware
and software products as well as special projects. Technical Knowledge
* Currently in Progress. The above list is the only major areas
of skills where many minor skills may not have been noted. |
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