The installation terminates when the progress-bar dialog runs. A log of the installation indicates error 2755:1639. An error message indicating incorrect command-line parameters is also seen in the log file.
Usually the exact error message is:
Error 2755: Server returned unexpected error.
Error 1639 is a system return code indicating that Windows Installer received an invalid command line argument.
Project Type: Windows Installer, InstallScript MSI
Possible CAUSE & RESOLUTIONS
This article explains how to determine if the current user is an administrator on Windows or the root user on Unix, and how to halt the installation and display an error dialog when this current user criterion is not met.
This article applies to the following:
Product(s):
- InstallShield X Premier, InstallShield 10.5 Premier, InstallShield 11 Premier
- InstallShield X Professional, InstallShield 10.5 Professional, InstallShield 11 Professional
- MultiPlatform 4.x, MultiPlatform 5.x, FLEXnet InstallShield MultiPlatform 11.5
Project Type: Universal Installer
Operating System(s): Windows 95/98, Windows NT, Solaris (SPARC), MAC OS, Linux, MAC OS X, AIX, Windows 2000/XP, All Windows, Windows Vista
What does this mean and how to troubleshoot?
