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May 17th

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Windows Installer Error: 1335 PDF Print E-mail

Code  Message Remarks
 1335 The cabinet file '[2]' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package. Available with Windows Installer version 2.0.

Image Cabinet file [2] implies to any cab files installed with the product. Names could be Data.cab, Data1.cab, Data2.cab etc.

Summary
This error will occur if the Windows Installer cannot successfully read or extract data from the installation CAB file. This could indicate a network error, an error reading from the CD-ROM, or a problem with the package itself. Because this is a windows installer error, this could occur with any vendor's product or packages packaged with any authoring tools. This could also occur if the installed Windows Installer Service is corrupt.

Solution
Various specific articles about individual products have been published by their vendors. Try one of these sources. Even if your error does not result with these products, the remedy is mostly likely with the same trick! Be careful when you work at production workstations and always have backups!

InstallShield Documet ID: Q110742 (standard)
Microsoft KB 314810
Norton Antivirus Corporate Edition Client
HP Imaging and Printing Products

If none of these tricks worked, your windows installer may be corrupt. Try unregistering and re-registering the Windows Installer Service.

  • Click Start, click Run, type MSIEXEC /UNREGISTER, and then click OK. Even if you do this correctly, it may look like nothing occurs. 
  • Click Start, click Run, type MSIEXEC /REGSERVER, and then click OK. Even if you do this correctly, it may look like nothing occurs, or you may briefly see an hourglass. After you run this command, the operation is complete. 
  • Try your Windows Installer-based application again.
Last Updated ( Tuesday, 03 October 2006 )
 
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